What information do we collect?

We collect information from you when you register on our site or when you talk to one of our repesentatives.

When ordering or registering on our site, as appropriate, you may be asked for your: name, e-mail address, mailing address, phone number and credit card information. You may, however, visit our site anonymously.


What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • • To personalize your experience
       (your information helps us to better respond to your individual needs)
  • • To improve our website
      (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • • To improve customer service
      (your information helps us to more effectively respond to your customer service requests and support needs)
  • • To process transactions
      Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • • To administer a contest, promotion, survey or other site feature
  • • To send periodic emails
      The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we will include detailed unsubscribe instructions at the bottom of each email or, if absent, you can simply reply to tell us to not send you email.


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

 

We use a secure server. All credit card information is encrypted and transmitted via Secure Socket Layer (SSL) technology.  This information is received into our secure payment gateway provider's database and is only accessible by those authorized with special access rights to such systems and who are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will be kept on file for more than 60 days in order to make it quick and easy for you to schedule and pay for future services.


Do we use cookies?

Yes (cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information).

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.


Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our's or other's rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

We may implement and use Display Advertising and Remarketing, a Google Analytics feature based on Display Advertising.  Visitors can opt-out of Google Analytics for Display Advertising and customer Google Display Network ads using the Google's Ads Preferences manager.    We may use Remarketing to advertise online.  Third-party vendors, including Google, may show our ads on sites across the Internet.  We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to our website.

 

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their account and going to their 'Account Information' page.


Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.


Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.laundrycareexpress.com/terms-of-use


Your Consent

By using our site, you consent to our websites privacy policy.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Laundry Care Express
P.O. Box 174
Capitola, CA 95010
USA
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